Privacy policy

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Introduction This Privacy Policy describes
how and its affiliates (collectively " DHEE ENTERPRISE / NARENDIRA R , we, our, us")
collect, use, share, protect or otherwise process your information/ personal
data through our website www.dheegloww.in (hereinafter referred to as
Platform). Please note that you may be able to browse certain sections of the
Platform without registering with us.We do not offer any product/service under
this Platform outside India and your personal data will primarily be stored and
processed in India. By visiting this Platform, providing your information or
availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy
Policy, the Terms of Use and the applicable service/product terms and
conditions, and agree to be governed by the laws of India including but not limited to the laws
applicable to data protection and privacy. If you do not agree please do not
use or access our Platform.Collection-We collect your personal data when you
use our Platform, services or otherwise interact with us during the course of
our relationship.and related information provided from time to time. Some of
the information that we may collect includes but is not limited to personal
data / information provided to us during sign-up/registering or using our
Platform such as name, date of birth, address, telephone/mobile number, email
IDand/or any such information shared as proof of identity or address. Some of
the sensitive personal data may be collected with your consent, such as your
bank account or credit or debit card or other payment instrument information or
biometric information such as your facial features or physiological information
(in order to enable use of certain features when opted for, available on the
Platform) etc all of the above being in accordance with applicable law(s) You
always have the option to not provide information, by choosing not to use a particular service or feature on the
Platform. We may track your behaviour, preferences, and other information that
you choose to provide on our
Platform. This information is compiled and analysed on an aggregated basis. We
will also collect your information related to your transactions on Platform and
such third-party business partner platforms. When such a third-party business
partner collects your personal data directly from you, you will be governed by
their privacy policies. We shall not be responsible for the thirdparty business
partner’s privacy practices or the content of their privacy policies, and we
request you to read their privacy policies prior to disclosing any information.
If you receive an email, a call from a person/association claiming to be
seeking any personal data like debit/credit card PIN, net-banking or mobile
banking password, we request you to never provide such information. If you have
already revealed such information, report it immediately to an appropriate law
enforcement agency.Usage- We use personal data to provide the services you
request. To the extent we use your personal data to market to you, we will provide you the
ability to opt-out of such uses.
We use your personal data to assist sellers and business
partners 1 in handling and fulfilling orders; enhancing customer experience; to
resolve disputes; troubleshoot problems; inform you about online and offline
offers, products, services, and updates; customise your experience; detect and
protect us against error, fraud and other criminal activity; enforce our terms
and conditions; conduct marketing research, analysis and surveys; and as
otherwise described to you at the time of collection of information. You
understand that your<o:p></o:p>

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access
to these products/services may be affected in the event permission is not
provided to us.Sharing- We may share your personal data internally within our
group entities, our other corporate entities, and affiliates to provide you
access to the services and products offered by them. These entities and
affiliates may market to you as a result
of such sharing unless you explicitly opt-out. We may disclose personal data to
third parties such as sellers, business partners, third party service providers
including logistics partners, prepaid payment instrument issuers, third-party
reward programs and other payment opted by you. These disclosure may be
required for us to provide you access to our services and products offered to
you, to comply with our legal
obligations, to enforce our user agreement, to facilitate our marketing and
advertising activities, to prevent, detect, mitigate, and investigate
fraudulent or illegal activities related to our services. We may disclose
personal and sensitive personal data to government agencies or other authorised
law enforcement agencies if required to do so by law or in the good faith
belief that such disclosure is reasonably necessary to respond to subpoenas,
court orders, or other legal process. We may disclose personal data to law
enforcement offices, third party rights
owners, or others in the good faith belief that such disclosure is
reasonably necessary to: enforce our Terms of Use or Privacy Policy; respond to
claims that an advertisement, posting or other content violates the rights of a
third party; or protect the rights, property or personal safety of our users or
the general public.Security Precautions- To protect your personal data from
unauthorised access or disclosure, loss or misuse we adopt reasonable security
practices and procedures.<o:p></o:p>

Once
your information is in our possession or whenever you access your account
information, we adhere to our security guidelines to protect it against
unauthorised access and offer the
use of a secure server. However, the
transmission of information is not completely secure for reasons
beyond our control. By using the Platform, the users accept the security
implications of data transmission over the internet and the World Wide Web
which cannot always be guaranteed as completely secure, and therefore, there
would always remain certain inherent risks regarding use of the Platform. Users
are responsible for ensuring the protection of login and password records for
their account.Data Deletion and Retention- You have an option to delete your
account by visiting your profile and settings on our Platform , this action would
result in you losing all information
related to your account. You may also write to us at the contact information
provided below to assist you with these requests. We may in event of any
pending grievance, claims, pending shipments or any other services we may
refuse or delay deletion of the account. Once the account is deleted, you will
lose access to the account. We retain your personal data information for a
period no longer than is required for
the purpose for which it was collected or as required under any applicable law.
However, we may retain data related to 2 you if we believe it may be necessary
to prevent fraud or future abuse or for other legitimate purposes. We may
continue to retain your data in
anonymised form for analytical and research purposes.Your Rights- You may
access, rectify, and update your personal data directly through the
functionalities provided on the Platform. Consent- By visiting our Platform or
by providing your information, you
consent to the collection, use, storage, disclosure and otherwise processing of your information on the Platform in accordance with this Privacy Policy. If you disclose to us any
personal data relating to other people, you represent<o:p></o:p>

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that
you have the authority to do so and permit us to use the information in
accordance with this Privacy
Policy. You, while providing your personal data over the Platform or any
partner platforms or establishments, consent to us (including our other
corporate entities, affiliates,
lending partners, technology partners, marketing channels, business partners
and other third parties) to contact you through SMS, instant messaging apps,
call and/or e-mail for the purposes specified in this Privacy
Policy. You have an option to withdraw your consent that you have
already provided by writing to the Grievance
Officer at the contact information provided below. Please mention
“Withdrawal of consent for processing
personal data” in your subject line of your communication. We may verify such
requests before acting on our request. However, please note that your
withdrawal of consent will not be retrospective and will be in accordance with
the Terms of Use, this Privacy
Policy, and applicable laws. In the event you withdraw consent
given to us under this Privacy Policy, we reserve the right to restrict
or deny the provision of our services for which we consider such information to
be necessary. Changes to this Privacy Policy- Please check our Privacy Policy
periodically for changes. We may update
this Privacy Policy to reflect changes
to our information practices. We may / notify you about the significant
changes to the Privacy Policy, in the manner as may be required under
applicable laws<o:p></o:p>

Privacy policy

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